FAQ

FREQUENTLY ASKED QUESTIONS

Where are my tickets?!

We do not use physical tickets! We create a willcall list of all of the attendees of the show. The email you receive is for your piece of mind that your reservation went through. Feel free to keep it handy when you come to the door, but all you will need to do is check in with the last name of the person who purchased the tickets.

What time do I need to be there?

If you purchased reserved tickets--either tier 1 or tier 2--you should aim to arrive twenty minutes before showtime. If you purchased general admission tickets, your seats are first come first serve. The earlier you show up, the more seats you will have to choose from! The house will open at 7pm for the 8pm and remain open for the 10pm show. We recommend showing up forty minutes before showtime.

How does reserved seating work?

When you purchase either tier 1 or tier 2 tickets, you buy seats somewhere within that section. You will not receive a specific seat number. You can see our seating chart HERE. If you have any requests you should enter them into the space that populates below the ticket after you enter how many you want to purchase. We draw up a seating chart the night of the show based your requests and on who purchased tickets first. 

What is your refund policy?

We will issue you a full or partial refund for tickets as long as it is the day before showtime. If you need to cancel the day of the show, we will put your tickets on a reschedule list for you to use in the future.

Where do I park?

We recommend using Convention Center Parking, the large garage one block away from us on 5th and Red River. It will cost $10 for the night. 

Where should I eat?

Here are our recommendations! 

 

Are you a full bar?

Yes! There is also a taqueria attached to the courtyard you can purchase food from. Food and drinks are allowed inside the theatre, but the only tables are located in the lobby or in the courtyard.

How old do you need to be to be considered a senior?

65, but we don’t check ID’s. ;)

Fancy Pants

Parkside $$$
Seafood & Steakhouse
301 East Sixth Street
512-474-9898



Chez Nous $$$
Modern French
510 Neches Street
512-473-2413



III Forks $$$$
Steakhouse
111 Lavaca Street
512-474-1776



Eddie V’s Prime Seafood $$$
Steaks and Seafood
301 East Fifth Street
512-472-1860



Classic Austin

Old Pecan Street Café $$
Café/Bakery/American
504 Trinity Street
512-478-2491



Moonshine Bar & Grill $$
Classic American/Comfort/Southern
303 Red River Street
512-236-9599



Iron Cactus $$
Southwestern/TexMex
606 Trinity Street
512-472-9240



Manuels $$
Mexican
310 Congress Avenue
512-472-7555

 



Comfy and Casual

Easy Tiger $$
Bakeshop & Beer Garden
709 East Sixth Street
512-614-4972



Daruma Ramen $$
Contemporary Japaneese Ramen
612-B East Sixth Street
512-369-3897



Stubb's BBQ $$
BBQ & Live Music
801 Red River Street
512-480-8341



Casino El Camino $$
Pub/Burgers
501 East Sixth Street
512-469-9330